My Pro softener app says a warning ‘ No Wifi Signal Detected’

If you get a warning ‘ No Wifi Signal Detected’ – your system is not connected to your Wifi Router.

Troubleshooting tips:

• Check if your router is offline and restart it if needed.
• Make sure your signal strength is strong enough
• If you recently changed your Wifi Password, reconnect your system to the new network via the original connection steps.
• Unplug your system for 30 seconds, then plug it back in to see if it reconnects.

If unplugging does not work, it could be possible that the wifi connection is poor, and you may need a wifi booster closer to the softener location. Once that has been set up, if you enter settings on the app, and de-register the softener, it will allow you to complete the setup process again by following the user guide to connect to the new wifi connection.