How do I book a Service for my softener?

Monarch Water products are designed to last and with regular servicing they will continue to work at peak performance for years to come. Without regular maintenance, minerals and other deposits can accumulate inside your Monarch Water softener, leading to clogs, reduced water flow and inefficient performance.

If your softener is an existing install, you can use our service plan system to pay for your service now, and then have your next service cost split over 12 months so you're automatically booked in for the next one.

All of this can be done on our online shop under our Service Plans - https://www.monarchwatershop.co.uk/products/softener-service-plan?variant=51695671869780

What's included in your service?

1 x service visit per year, after 12 monthly payments.

Maintenance includes:

- Test incoming water
- Check controller settings
- Ensure salt use is kept to a minimum
- Test soft mains tap to check efficiency of softener
- Test hot water & efficiency performance of the last 7 days
- Check brine draw, remove & clean of injector
- Check backwash flow rate & clean flow controller or solenoid
- Check function of regeneration, backwash, brine draw & rinse
- Check that all cycle times are correct
- Check all phases of operation

How do I book a Service for my softener?

1 x service visit per year, after 12 monthly payments.

Maintenance includes:

• Replacement of consumable parts as required

• 3-months warranty on maintenance visit